[1] Zhou M, Liu L, Feng Y, et al. Exploring the role of citizen-to-citizen (C2C) interactions in enhancing e-participation: a social capital perspective[J]. Public Management Review, 2026.(SSCI,JCR Q1,公共管理领域高水平期刊)
[2] Zhou M, Liu L, Feng Y, et al. Exploring the Roles of Informational and Emotional Language in Online Government Interactions to Promote Citizens’ Continuous Participation[J]. Public Performance & Management Review, 2025.(SSCI,JCR Q2,公共管理领域重要期刊)
[3] Zhou M, Liu L, Feng Y, et al. Exploring the role of chatbots in enhancing citizen E-participation in governance: scenario-based experiments in China[J]. Journal of Chinese Governance, 2025.(SSCI,JCR Q1,中国治理与公共管理相关高水平英文期刊)
[4] Zhou M, Liu L, Feng Y, et al. Building citizen trust to enhance satisfaction in digital public services: the role of empathetic chatbot communication[J]. Behaviour & Information Technology, 2025.(Web of Science/Scopus收录,JCR Q2,人机交互与信息技术领域重要期刊)
[5] Zhou M, Liu L, Feng Y, et al. Enhancing E-Participation through Citizen-to-Citizen Interactions: Evidence from a Government-sponsored Forum in China[C]//Proceedings of the Hawaii International Conference on System Sciences. 2025.(HICSS,信息系统与数字政府领域重要国际会议)
[6] Zhou M, Liu L, Feng Y, et al. Understanding the Role of Language Style of Government Response in E-participation: Evidence from a Citizen Inquiry Forum in China[C]//Proceedings of the Americas Conference on Information Systems. 2022.(AMCIS,AIS体系下信息系统领域重要国际会议)